{"id":174,"date":"2025-03-11T04:43:10","date_gmt":"2025-03-11T04:43:10","guid":{"rendered":"https:\/\/onemisi.com\/?page_id=174"},"modified":"2025-03-11T22:49:02","modified_gmt":"2025-03-11T22:49:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/onemisi.com\/?page_id=174","title":{"rendered":"FAQs"},"content":{"rendered":"\n

Frequently Asked Questions (FAQs)<\/h2>\n\n\n\n

General Questions<\/h3>\n\n\n\n
    \n
  1. What does Modern Integration Solutions Inc. (MISI) do?
    <\/strong>MISI specializes in manufacturing and supplying high-quality warehouse racking systems. We work closely with dealers and select direct businesses to provide efficient storage solutions for warehouses, distribution centers, and industrial facilities.<\/li>\n\n\n\n
  2. Where is your racking manufactured?
    <\/strong>Our racking systems are fabricated in Thailand, ensuring high-quality production while maintaining cost-effective solutions for our customers.<\/li>\n\n\n\n
  3. What industries do you serve?
    <\/strong>We work with dealers and businesses across multiple industries, including:
    – Warehousing & Logistics
    – Retail & E-commerce
    – Cold Storage & Food Distribution
    – Manufacturing & Automotive
    – Pharmaceuticals & Medical Storage<\/li>\n\n\n\n
  4. Do you provide custom racking solutions?
    <\/strong>Yes! We offer custom-engineered racking systems based on your storage needs,
    warehouse space, and load capacity requirements.<\/li>\n<\/ol>\n\n\n\n

    Product & Service Questions<\/h3>\n\n\n\n
      \n
    1. What types of racking systems do you offer?
      <\/strong>We offer a variety of racking solutions, including:
      – Selective Pallet Racking \u2013 Standard storage with easy access
      – Drive-In & Drive-Through Racking \u2013 High-density bulk storage
      – Push-Back & Pallet Flow Racking \u2013 FIFO\/LIFO storage solutions
      – Cantilever Racking \u2013 For long, bulky materials like pipes or lumber
      – Carton Flow & Pick Modules \u2013 Optimized for order fulfillment
      – AS\/RS & Automated Storage Systems \u2013 For high-tech warehousing<\/li>\n\n\n\n
    2. Do you offer installation services?
      <\/strong>Yes, we provide professional installation services to ensure your racking system is safely and correctly installed according to industry standards.<\/li>\n\n\n\n
    3. Do you have racking in stock?
      <\/strong>Yes! We have material in stock that allows us to offer quick-ship ready inventory for standard racking systems. This ensures a faster turnaround for urgent projects.<\/li>\n\n\n\n
    4. What if I need a custom racking system?
      <\/strong>For custom projects, lead times typically range between 50-60 days, as they require fabrication in Thailand and overseas shipping by cargo vessel.<\/li>\n\n\n\n
    5. Can your racking be used in cold storage environments?
      <\/strong>Absolutely! We offer cold storage-compatible racking systems designed to withstand low temperatures in refrigerated warehouses.<\/li>\n\n\n\n
    6. What is the weight capacity of your racking systems?
      <\/strong>Our racking is engineered to handle light to heavy-duty loads, depending on your needs. Weight capacities vary by system and can be customized.<\/li>\n<\/ol>\n\n\n\n

      Ordering & Customization<\/h3>\n\n\n\n
        \n
      1. How can I place an order?
        <\/strong>You can place an order through:
        – Our dealer network \u2013 Contact one of our authorized dealers
        – Direct inquiry \u2013 Reach out via our website inquiry form
        – Phone or Email \u2013 Call 1-888-663-6474 or email sales@onemisi.com<\/li>\n\n\n\n
      2. Do you offer warehouse layout design services?
        <\/strong>Yes! We provide warehouse space optimization and layout design services to help you maximize efficiency and storage capacity.<\/li>\n\n\n\n
      3. Can I request a site visit before ordering?
        <\/strong>Yes, we offer on-site evaluations to assess your space and recommend the best racking system for your facility.<\/li>\n<\/ol>\n\n\n\n

        Shipping & Installation<\/h3>\n\n\n\n
          \n
        1. Do you ship internationally?
          <\/strong>Currently, we focus on serving customers across the United States, but we can discuss international shipping upon request.<\/li>\n\n\n\n
        2. How long does delivery take?<\/strong>
          – Quick-ship inventory: Ready for immediate dispatch.
          – Custom orders: Lead time is typically 50-60 days, including overseas shipping.<\/li>\n\n\n\n
        3. Do you provide racking installation training?
          <\/strong>Yes! If you prefer to install the racking yourself, we can provide installation guides and training to ensure proper assembly.<\/li>\n<\/ol>\n\n\n\n

          Compliance & Safety<\/h3>\n\n\n\n
            \n
          1. Do your racking systems comply with safety regulations?
            <\/strong>Yes, all our racking systems meet OSHA, ANSI, and RMI (Rack Manufacturers Institute) standards to ensure safety and durability.<\/li>\n\n\n\n
          2. How often should racking be inspected for safety?
            <\/strong>We recommend regular safety inspections at least once a year, or more frequently if your warehouse experiences high usage, impacts, or environmental stress.<\/li>\n\n\n\n
          3. Can you help with racking permits?
            <\/strong>Yes, we offer guidance on permit requirements and compliance with local building codes and fire regulations.<\/li>\n<\/ol>\n\n\n\n

            Support & Maintenance<\/h3>\n\n\n\n
              \n
            1. What should I do if my racking is damaged?
              <\/strong>If you notice damage, do not use the affected section and contact us immediately for an inspection and repair\/replacement options.<\/li>\n<\/ol>\n\n\n\n
                \n
              1. Do you offer maintenance services?
                <\/strong>Yes, we provide racking inspection and maintenance services to ensure your system remains in top condition.<\/li>\n\n\n\n
              2. Can I expand my existing racking system later?
                <\/strong>Definitely! Our modular racking systems allow for future expansion as your storage needs grow.<\/li>\n\n\n\n
              3. How can I contact support?
                <\/strong>For any inquiries, you can reach our customer support team at:
                Phone<\/strong>: 1 (888) ONE-MISI
                Email<\/strong>: support@onemisi.com
                Visit Us<\/strong>: 11281 Citrus Ave, Fontana, CA 92337<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                Frequently Asked Questions (FAQs) General Questions Product & Service Questions Ordering & Customization Shipping & Installation Compliance & Safety Support & Maintenance<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-174","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/pages\/174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onemisi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=174"}],"version-history":[{"count":6,"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/pages\/174\/revisions"}],"predecessor-version":[{"id":289,"href":"https:\/\/onemisi.com\/index.php?rest_route=\/wp\/v2\/pages\/174\/revisions\/289"}],"wp:attachment":[{"href":"https:\/\/onemisi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}